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Customer Account Deletion
How to Request Permanent Account Deletion
For security and verification, account deletion is processed through our dedicated administrative compliance team.
1
Send an email request to our official compliance inbox: support@ondrive.uk
2
Ensure the email is sent from the email address registered with your OnDrive account.
3
Include your Registered Username and Mobile Phone Number in the email body.
4
Our compliance team will verify your identity and confirm full account erasure within 30 business days under UK GDPR.
support@ondrive.uk
Processing SLA: Completed within 30 business days